SaaS businesses that rely on heroics to retain accounts will fail.
We build commercial architecture to make growth absolute.
Financial diligence audits past ARR. It ignores structural decay. Private Equity firms routinely deploy $50M+ into SaaS assets based on manipulated "Health Scores" and the illusion of customer loyalty, only to watch Net Revenue Retention (NRR) collapse post-acquisition.
A drop from 115% to 95% NRR does not just represent lost revenue; it obliterates your exit multiple and halves the Enterprise Value. If a portfolio company relies on "heroics" or human relationships to save accounts, it is actively bleeding EBITDA. We do not train teams to be polite. We architect commercial mechanics that make revenue decay mathematically impossible.
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